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CWA Local 2336
July 06, 2020
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We extend our sincere sympathy to the family members of:

EVP Kelvin Gunn, his wife Pam Gunn passed away on Monday, April 20, 2020.  If you would like to send a card or flowers, send to:  Kelvin Gunn, 6816 McCormick Road, Upper Marlboro, MD 20772

Recently retiree Ernie Jones passed away on Saturday, April 18, 2020.  The death is not COVID-19 related which allows a public viewing in rotations of 10 people at a time on Monday, April 27, 2020 from 11:30am-1:30pm at March Funeral Home (West) 4300 Wabash Avenue, Baltimore, MD 21215

Louis Strachan, his father Leonard Strachan, Sr. passed away on Tuesday, April 14, 2020. 

Please keep our members and family lifted in prayer.

RED on Thursdays

Why Wear RED on Thursdays? 

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Members Rights
"If the discussion I am being asked to enter could in any way lead to my discipline or termination or impact my personal working conditions, I ask that a union steward, representative or officer be present.  Unless I have this union representation, I respectfully choose not to participate in this discussion."
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Frontier sees broadband, video service issues in newly acquired Verizon territories
Posted On: Apr 04, 2016

Frontier completed its acquisition of Verizon's (NYSE: VZ) wireline properties in California, Florida and Texas on Friday, but it appears that the initial switchover has been bumpy with a number of users telling local media outlets they were seeing issues with their broadband and video services.

According to a report in the Tampa Tribune, Frontier acknowledged that it had some problems as the telco began the formal integration of the Verizon assets in the three markets.

"During the early morning of April 1, 2016, a technical issue occurred during the integration of the systems Frontier acquired from Verizon that impacted service to some enterprise and carrier customers in Florida, Texas and California," Frontier said in a statement on its Twitter page.

The telco added that "an unrelated fiber cut occurred that impacted customers in the Tampa market."

Frontier had not responded to FierceTelecom's request for an update on the outages by press time.

Separately, AT&T (NYSE: T) reported that its wireless customers in Tampa Bay also experienced outages on Friday morning because of a "local service provider issue," the company stated. However, the service provider did not tell the Tribune what caused the issue nor if the Frontier problems had anything to do with the AT&T outage.

Frontier was among a number of service providers that were affected by the fiber cut.

On its @AskFrontier Twitter page, tweets about the telco's cutover appeared to be a mixed bag with some users seeing a smooth transition to their new providers, and others seeing degraded broadband speeds.

Other customers noted that the telco's video on demand library was offline, and some customer portal settings and functionality were not working.

Kevin Gonzalez, the general manager of an aluminum distribution company in Tampa, said his company was losing $10,000 an hour because its VoIP service uses a broadband connection from Frontier and customers could not call to place orders.

"If customers can't get through to us, they'll call our competitors," Gonzalez said.

While Frontier has plenty of experience in integrating large properties into its fold, the issues it is encountering in these newly acquired markets is similar to what it saw after acquiring AT&T's Connecticut assets in 2014.

After Frontier ported the AT&T customers onto its own system, customer complaints spiked over lost connections. The service provider offered $50 credit for all of its 170,000 broadband TV customers affected by network issues at that time.

Monday, April 4, 2016 | By Sean Buckley

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April 28 is Workers Memorial Day where we remember workers killed or injured on the job and renew our commitment to fight for strong safety and health protection.  To read the entire article, click here.

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Tell Congress to pass Paid Sick and Family Leave for ALL workers NOW!  To complete the form, click here.

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